Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Is a Stiltz HomeLift suitable for wheelchair users?
Yes. The Stiltz Trio Alta HomeLift is ideal for homeowners with mobility issues as it allows them the freedom and independence to move around the home unhindered. The Trio Alta is our widest and longest model and can accommodate a full-sized wheelchair. It is an ideal alternative to a stairlift and perfect if you have limited mobility.
 
Can I stay in my home for longer with a Stiltz HomeLift?

Yes. A Stiltz HomeLift is a great help to those with mobility problems, but it is also purchased by those who are
able-bodied and looking to future-proof their homes. This means you can have the peace of mind to continue to live a full life in the family home you love for many years to come.
 
What happens if the power fails and I am in my Stiltz HomeLift?

In case of a power outage to the home all Stiltz HomeLifts are equipped with a battery back-up facility. This is included as standard with the lift and will allow anyone in the lift at the time of power failure to gently descend to the lower level of the home, exit the lift, and wait until the power comes back on.
 
Does the Stiltz HomeLift have a door?

Stiltz HomeLifts are fitted with a hinged door (doors come in both half height and full height options) that provides a physical barrier during the operation of the lift. The door locks will release when the lift arrives safely. Lifts with half-height doors also come equipped with an infra-red light screen to detect anything crossing over the top of the door – the lift will stop if this happens.
 
What construction will need to be done?

Unlike conventional lifts, all that a Stiltz HomeLift requires for installation is the appropriate aperture to be cut out and trimmed by a qualified contractor. The work itself is minimal and not time consuming. There may be instances where small amounts of additional work need to be carried out such as moving pipes, but these will be easily managed by your contractor. The lift can also travel to a landing where a gate can be installed that will only open if the lift is at the landing.
 
How safe is the Stiltz HomeLift?

The Stiltz HomeLift has safety sensors fitted above and below the lift car which detect obstructions and stop the car. The lift is also fitted with overweight and out of balance sensors as well as a telephone.

Frequently Asked Questions